RETURNS / EXCHANGES / WARRANTY
We stand behind our work. Every jacket, vest, and piece of gear we sell reflects real craftsmanship, and our warranty backs that up.
What's Covered
Our warranty covers zippers, snaps, stitching, and construction. If something breaks down in how the piece was built, we've got you.
What's Not Covered
We don't cover tears in leather, liquid stains, or damage from exposure to weather. Misuse isn't covered either. Normal wear and tear from regular riding isn't covered. And if you've altered the item in any way, that voids the warranty too.
How We Handle Claims
Send us the item. If it doesn't meet our quality standards, we'll repair it and send it back. If it can't be repaired, we'll replace it, as long as it's still in stock. If it's been discontinued, we'll swap it for something of equal value. We'll work with you to find a fair fit.
Refund & Return Policy
At Renegade Classics, we accept return and exchange requests within 30 days of your original purchase.
To start a return or exchange, please submit your request through our return portal.
Submit your return in our return portal here!
Return & Exchange Conditions
Items must be returned in new and unused condition. If an item has been tested or taken on a test ride, it is considered used and cannot be returned.
All original tags and packaging must be intact. Boxed products must also be placed inside a shipping carton for return. Do not put the shipping label directly on the product box. Returns sent this way will be refused.
Shipping Costs
Original shipping charges are non-refundable.
For regular returns and exchanges, you are responsible for the cost of shipping the item back to us. We will ship your exchange back to you free of charge.
We only provide a return shipping label when the return is due to damage, a warranty issue, or a shipping error.
International Orders
International orders are eligible for exchanges only.
The buyer is responsible for all shipping costs and fees related to an international exchange. We do not issue refunds for international orders.
Custom Products
Custom vests and other custom-made products are made to order and cannot be returned or refunded.
Multiple Sizes & Return Policy Abuse
Please avoid ordering more than two sizes of the same or similar product with the intention of returning the extras.
If you are unsure about sizing, fit, or product compatibility, contact our Customer Service Department before placing your order. We can help you choose the right size or product.
If we find that the return policy is being misused, we may apply return and restocking fees.
Exchange Fees
Your first exchange is free.
Starting with the second exchange, a fixed exchange fee applies:
- Apparel: $10
- Helmets, luggage, and body armor: $20
How to Send Your Return
Please repack your return carefully to prevent damage during shipping.
Place the Return Authorization (RA) form inside the package and clearly write the RA number on the outside of the shipping carton.
Packages without a Return Authorization Form will be refused.
Return Processing
Keep your return tracking number until your return or exchange has been fully processed.
Please allow 8–10 business days for us to process your return or exchange after it reaches us.
Need Help?
If you have questions about a return or exchange, contact our Customer Service team.
Email: [email protected]
Toll-Free: +1 (888) 520 0802
Helpline: +1 (410) 304 0303
Monday–Friday, 9 AM–6 PM EST.